TÜV SÜD certified customer satisfaction
AM Quality GmbH has received the certificate for customer satisfaction from TÜV SÜD. This was based on an independent survey in which over 650 customers took part.
What was checked?
The entire customer experience process was examined and evaluated by the survey participants – from the first website visit to delivery and beyond. The following areas, among others, were independently evaluated:
- Website & Mattress Finder
- Products & Advice
- Ordering process & delivery
- Customer service (email, telephone, showroom)
- Returns Portal & Complaint Management
Our AM quality promise
Over 80,000 customers trust us
100-night
sleep trial
Test your new mattress at home for 100 nights – completely risk-free.
Don't just lie down for a few minutes in the store, but take the time you need to get to know your new mattress.
We are convinced that you won't want to give it back soon.
Up to
10-year guarantee
We want to give you many years of good sleep. That's why you get up to 10 years warranty on your new mattresses if you register them in our warranty portal after receipt.
Once you have received your delivery, you can easily and naturally register your mattress online for free .
Free returns
with pick-up service
To allow you to thoroughly test your new mattress in your own home, any return is free of charge for you.
Simply contact our customer support and we will commission a shipping company to pick up your mattress.
