How should I unpack the mattress and what should I look out for
Congratulations on your new mattress from AM Quality Mattresses! To get the most out of your mattress, it's important that you unpack it correctly and pay attention to a few basic things. Here are our tips to make the process as easy and smooth as possible.
1. preparation: Create sufficient space and prepare tools (scissors/cutting knife).
2. open the packaging: Carefully cut open the cardboard box, carefully remove the protective film and vacuum packaging so as not to damage the mattress.
3. time to unfold: mattress needs up to 24 hours to fully expand - do not place any load on it during this time.
4. top and underside: Some mattresses can be used on both sides; for single-sided models, ensure correct alignment.
5. allow to air: A slight odor from the new mattress will dissipate in a well-ventilated room.
6. check and enjoy: Check for damage after unfolding and enjoy a good night's sleep
2. remove the protective film: The mattress is packaged in two plastic films. Carefully cut these films along the seam. Be careful here too so as not to damage the mattress. You can then unroll the mattress.
3. carefully open the vacuum packaging: The last film contains the vacuum-packed mattress. With this film, you should take particular care not to damage the mattress when cutting it open, as it lies around the mattress like a second skin. Cut this film carefully and take care not to damage the mattress. Once you have cut an initial hole in the foil, you will notice that the mattress begins to draw air to unfold to its full size. Sometimes this can be a little explosive, but don't worry, it's not dangerous. Make sure that there is enough space.
Give the mattress time to expand completely. This can take up to 24 hours. During this time, the mattress must not be loaded so that it can reach its final shape and the correct firmness level.
There are mattresses that have a clear top and bottom side. However, there are also models, such as our Premium 7-Zone Pocket Spring Mattress, which have the same structure on both sides and can and should be used on both sides.
If you have a mattress that has a special topper, it can only be used from one side. But how can you tell if the mattress is the right way round? As a rule, you can already see which side has the special topper through the foil. Please compare the pictures of the respective product.
Expert tip from Tom:
If your mattress can be used from both sides, you should turn and rotate it regularly. This promotes even wear and maintains optimum lying comfort over a longer period of time.
New mattresses can sometimes have a slight odor due to the manufacturing process. This is normal and harmless. Simply leave the mattress in a well-ventilated room until the odor has dissipated.
All mattresses from AM quality mattresses are made exclusively from non-toxic and Oeko-Tex certified materials. So there is no need to worry.
After stretching, check that the mattress has no damage or irregularities. If everything is in order, you can now enjoy your new mattress!
Important notes
Dispose of the packaging: Dispose of the cardboard box in an environmentally friendly way. However, you should keep the plastic film in case you need to return the product. Good to know: The mattress does NOT have to be tried out with the foil, as is the case with other manufacturers. With us, you can leave out the foil for an optimal sleeping and lying experience
Follow the care instructions: Follow the care instructions to maximize the life of your mattress.
First night: It is normal for the mattress to feel a little different on the first few nights. Give your body time to get used to the new sleeping sensation.
