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B2B | Contact | Frequently asked questions | info@amq-sleep.com

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100 nights trial sleep
& up to 10 years guarantee

100-night trial & up to 10-year guarantee

What do I do if I don't like the mattress?

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Congratulations on your new mattress from AM Qualitätsmatratzen! But what if the mattress does not meet your expectations? Don't worry, we are here to help.

Here are the steps you can take if you are dissatisfied with your mattress.

A man with a beard lies in a bed, thoughtfully looking to the side, wearing a white top.
1. Use the trial sleep period: Allow yourself and your body time to adjust to the mattress. The 100-night trial allows you to test the mattress at home under real conditions.

2. Keep a sleep diary: Note your experiences to evaluate how the mattress adapts to your needs.

3. Contact sleep experts: If you are unsure, you can book an appointment with our sleep experts, who will help you choose the right mattress.

Remember that your body needs time to adjust to a new mattress. An unfamiliar feeling or slight tension in the first few weeks is completely normal.

Instead of limiting yourself to a short test lie in the store, take advantage of our 100-night trial.

This gives you the opportunity to get to know the mattress in your own home and under real conditions and find out whether it really suits you.

Keep a sleep diary to record your impressions and possible improvements in sleep quality.

This will help you and us to better understand how the mattress meets your sleep needs. Write down regularly how you feel in the morning, whether your sleep is improving or whether you continue to feel discomfort.

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Expert tip from Tom:
Please do not hesitate to contact our sleep experts. We are here to help you if you have any questions or concerns.

If you are unsure whether the current slatted frame suits you or whether you need a different one, we recommend that you book an appointment with our excellently trained sleep experts.

Our experts are available to assist you before and after your purchase, helping you find the best solution for your sleep comfort. You can easily book an appointment online.

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Need help?

Our sleep experts can advise you directly via WhatsApp.

Mon – Fri 8:00 am – 10:00 pm
 Sat 10:00 am – 10:00 pm | Sun 10:00 am – 7:00 pm

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