More than 250,000 customers —we would like to express our gratitude for your trust!

B2B| Contact | Frequently asked questions | info@amq-sleep.com

B2B| Contact | Frequently asked questions | info@amq-sleep.com

  • First-class advice
    Our sleep experts will be happy to advise you in chat or by email.
  • Made in Germany
    We use first-class materials that
    are 100% tested for harmful substances
0

B2B | Contact | Frequently asked questions | info@amq-sleep.com

More than 80,000 customers - We say THANK YOU for your trust!

Newsletter

Interesting facts

  • Made in Germany
    We use first-class materials that
    are 100% tested for harmful substances

100 nights trial sleep
& up to 10 years guarantee

Product exchange

Unfortunately, the link to the product exchange does not work.

Contact support

0,00 € (incl. VAT)

A person sits on the floor and orders a mattress online via their smartphone.

Pay surcharge

  • Buy the replacement product in our online store
  • You only pay the difference between the two products.
Delivery man in yellow DHL clothing carries a box with "Qualitätsmatratzen" from Germany.

Fast & free delivery

  • Your new mattress core will be delivered within a few days.
  • Space-saving, rolled and securely packaged.
  • With shipment tracking.
  • Thanks to DHL GoGreen, we ship 100% climate-neutrally.
A person unpacks a rolled mattress and holds it in front of a blue bed frame. Next to it is packaging with the inscription "AM Qualitätsmatratzen".

Easy setup

  • Remove the cover from the mattress and take out the old core.
  • Place the new core in the mattress cover.
  • Now test your new mattress.
Two men load a large, white mattress into a blue van.

Arrange collection

  • Contact our customer service so that we can arrange a collection date for the old core with the shipping company.
  • Collection is carried out by a forwarding agent and is free of charge for you
An icon showing an open hand with a seal inside, surrounded by a blue circle

Suitable for allergy sufferers - What does that mean?

Our cold foam mattresses are ideally suited for allergy sufferers. The materials used offer no breeding ground for house dust mites, which can trigger allergies. The mattress is tested for harmful substances and is Standard 100 by Oeko-Tex certified (19.0.86717 Hohenstein HTTI). 
 
In addition, the cover is removable and washable at 60°. 

Manufacturer Information

Manufacturer information & responsible person for the EU

AM Quality GmbH
Wolfsstraße 6-14
50667 Köln
Germany

0221 / 98 65 71 78 
info@am-qualitaetsmatratzen.de

Illustration of a support employee from AM Qualitätsmatratzen working on a computer and writing a message.

Need help?

Our sleep experts can advise you directly via WhatsApp.

Mon – Fri 8:00 am – 10:00 pm
 Sat 10:00 am – 10:00 pm | Sun 10:00 am – 7:00 pm
Write to us now on WhatsApp

or

Consent


By agreeing, you consent to us forwarding your email address to DHL (Deutsche Post AG, Charles-de-Gaulle-Straße 20, 53113 Bonn) so that DHL can send status information on the delivery of the shipment before the goods are delivered.

You also agree to be reminded by email to review CusRev, Trustpilot and Google. You can revoke this consent at any time.