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B2B | Contact | Frequently asked questions | info@amq-sleep.com

More than 80,000 customers - We say THANK YOU for your trust!

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Interesting facts

100 nights trial sleep
& up to 10 years guarantee

  • Three-layer construction: softer visco foam side, firmer gel foam side and removable middle layer for individual height adjustment.
  • Easy handling: all layers are individually wrapped in thin jersey - easy to insert and remove.
  • Cover can be used on both sides: one side made of breathable TENCEL™, the other with cooling fabric for noticeable freshness.
  • Size: 60×35 cm, height can be adjusted (6 / 8 / 10 cm)
  • Cover can be used on both sides: choose between two functional surfaces depending on your needs.
  • TENCEL™ side: made from soft Lyocell fibers - particularly breathable, skin-friendly and supple for a dry sleeping climate.
  • Cooling side: processed with special cooling fibers - noticeably refreshing effect when touched, ideal for warm nights.
  • Easy-care: zipper on the long side, cover removable and washable up to 40 °C.
  • Easy handling: Tip for covering: Turn the cover inside out, reach into the corners with your hands, put it over the cushion and turn it back.
  • Over 14 months of development and testing: Together with test subjects, a neck support pillow was created that can be used flexibly and adapts perfectly to different needs.
  • Made in Europe: Made from high-quality, skin-friendly materials, naturally OEKO-TEX® certified.
  • Fast & safe delivery: Space-saving and hygienically packaged, conveniently delivered to your home by DHL within a few days.


Manufacturer Information
The premium neck support pillow is OEKO-TEX® Standard 100 certified (19.0.86717 Hohenstein HTTI). All materials used have been tested for harmful substances and are suitable for allergy sufferers.

Premium Neck Support Pillow

Individually adjustable: height-adjustable and with two reclining sensations
Individually height-adjustable thanks to 3 layers
Flexible firmness thanks to different foams
Cool sleeping climate thanks to double-sided cover
Ideal for 7-zone mattress thanks to suitable size 60×35 cm
Allergy-friendly & skin-friendly – Oeko Tex certified

89,99  (incl. VAT)

Delivery time: 1 - 2 working days

100-night
sleep trial

2-year warranty

Free
returns

Free shipping within Germany
Delivered to your doorstep with


Best price guarantee - you won't find it cheaper anywhere else!
  • Three-layer construction: softer visco foam side, firmer gel foam side and removable middle layer for individual height adjustment.
  • Easy handling: all layers are individually wrapped in thin jersey - easy to insert and remove.
  • Cover can be used on both sides: one side made of breathable TENCEL™, the other with cooling fabric for noticeable freshness.
  • Size: 60×35 cm, height can be adjusted (6 / 8 / 10 cm)
  • Cover can be used on both sides: choose between two functional surfaces depending on your needs.
  • TENCEL™ side: made from soft Lyocell fibers - particularly breathable, skin-friendly and supple for a dry sleeping climate.
  • Cooling side: processed with special cooling fibers - noticeably refreshing effect when touched, ideal for warm nights.
  • Easy-care: zipper on the long side, cover removable and washable up to 40 °C.
  • Easy handling: Tip for covering: Turn the cover inside out, reach into the corners with your hands, put it over the cushion and turn it back.

We will immediately manufacture your new topper in a nearby German production facility after you place your order and then ship it directly to your home within a few business days. Thanks to your individual tracking number, which we will send to you immediately after dispatch, you will always know where your topper is and when it will arrive.

Our toppers are shipped to you rolled and in a box. This allows you to easily transport the package to the desired unpacking location at home. In comparison to many other providers, we deliberately avoid vacuum-sealing the topper so that the gel foam arrives 100% undamaged and ready for immediate use.

Manufacturer Information

The premium neck support pillow is OEKO-TEX® Standard 100 certified (19.0.86717 Hohenstein HTTI). All materials used have been tested for harmful substances and are suitable for allergy sufferers.
A simple decision:
100-night trial & 2-year warranty

From order to bedroom:
This is how your new pillow arrives safely at your home.

Woman ordering bedding online on a tablet, with product image, shopping cart and order button.

Order online today

Person packing a white, soft cushion cover made of fabric.

Professional manufacturing

Delivery man in yellow DHL clothing carries a box with "Qualitätsmatratzen" from Germany.

Fast & free delivery

A happy person lies on a bed with a pillow, ready for use.

Ready for use after a short time

Designed for a good night's sleep in collaboration with sleep experts & physiotherapists

Our premium neck support pillows have been developed for maximum flexibility and individual comfort.

The pillow consists of three layers and is therefore individually height-adjustable.

The pillow is rounded off by the double-sided cover. With cooling HDCOOL fibers on one side and soft, breathable TENCEL™ Lyocell fibers on the other.
IconHigh-quality materials
IconIndividual height adjustability
IconTwo-sided comfort of cover and cushion
A young man with short, blond hair smiles friendly in a white top in front of a dark background.

Tom

Head of Product Development & Physiotherapist

Three stacked neck support cushions in white, light blue and dark blue, made of memory foam.

Individually height-adjustable

The pillow core consists of three different foam layers. Choose between a height of 6 cm, 8 cm or 10 cm: simply combine the foam layers as required. Gel foam for firm support, visco for soft sinking - you decide what is on top.
IconChoose the height that suits you
IconFind your favorite side - soft or firmer
IconMaximum comfort for ergonomic sleep

Cooling or cuddly - you decide

The high-quality cover consists of two sides. Thanks to HDCOOL fibers, the cooling side offers a noticeable freshness effect for warm nights and the cuddly TENCEL™ side provides a pleasantly soft, breathable sleeping climate.

The cover is also easy to remove and washable at 40°C.
IconBreathable & temperature-regulating
IconCooling effect
IconRemovable & washable
Soft, white pillow with hexagonal pattern and black zipper.

Our AM quality promise

Over 80,000 customers trust us

Illustration of a person test sleeping in bed with white bedding and blue bed frame at night.
100-night
sleep trial

Test your new pillow at home for 100 nights – without any risk.

Don't just lie down for a few minutes in the store, but take the time you need to get to know your new pillow.

We are convinced that you won't want to give it away anytime soon.

Illustration of a man next to a bed with stacked bedding and a badge for up to 2 years warranty
Up to
2-year guarantee

We want to give you many years of good sleep. That's why you get up to a 2-year guarantee on your new pillow if you register it in our guarantee portal after receipt.

Once you have received your delivery, you can easily and of course free of charge register your slatted frame online.

Illustration of a man taking a cushion out of packaging for cushion returns.
Free
return

To give you the opportunity to extensively test your new pillow in your own home, returns are free of charge for you.

Simply contact our customer support and we will initiate the return.

Frequently asked questions about the product

The cushion is 60 cm wide and 35 cm deep and has a height of up to 10 cm. It can be variably adjusted so that other lying heights of 6 or 8 cm can be achieved.

Yes, that is possible. You can test the pillow for 100 nights after ordering. If you are not satisfied, you can return the pillow free of charge and you will then receive your money back. 

The cover of the pillow is washable at 40 degrees. The 3 layers inside the pillow must not be washed. You can air them.

Frequently asked questions about AM Qualitätsmatratzen

Our down and microfibre pillows are made in Germany.

Our premium neck support pillow is made in Europe

You can place orders to Austria via this shop.

For orders to Switzerland, please visit am-qualitaetsmatratzen.ch.

We ask for your understanding that we cannot offer a VAT refund for the export of goods ordered in the German shop.

Various payment options are available to you when completing the order, such as PayPal, credit card payment, advance payment or purchase on account (Klarna). You can find a full list here.

If you would like to return your order, simply notify us in writing. Just send an informal email to info@am-qualitaetsmatratzen.de. We will then initiate the return and refund the purchase price. There are no costs for you.

You might also be interested in these products:

Mattress with a green wave pattern and blue border, rectangular, for optimal sleeping comfort.

Still unsure which topper is the best fit for you?

Find out in just 2 minutes:

AM Qualitätsmatratzen Premium Down Pillow
from 49,99  (incl. VAT)
Ergonomic 7-Zone Slatted Frame
from 162,99  (incl. VAT)
1000 Spring 7-Zone Pocket Spring Mattress
from 329,99  (incl. VAT)
An icon showing an open hand with a seal inside, surrounded by a blue circle

Suitable for allergy sufferers - What does that mean?

Our toppers are ideally suited for allergy sufferers. The materials used provide no breeding ground for house dust mites that can trigger allergies. The topper is tested for harmful substances and is Standard 100 by Oeko-Tex certified (19.0.86717 Hohenstein HTTI). 
 
Thus, the topper supports a healthy, restful sleep, even for allergy sufferers.
An icon showing an open hand with a seal inside, surrounded by a blue circle

Suitable for allergy sufferers - What does that mean?

Our cold foam mattresses are ideally suited for allergy sufferers. The materials used offer no breeding ground for house dust mites, which can trigger allergies. The mattress is tested for harmful substances and is Standard 100 by Oeko-Tex certified (19.0.86717 Hohenstein HTTI). 
 
In addition, the cover is removable and washable at 60°. 

Manufacturer Information

Manufacturer information & responsible person for the EU

AM Quality GmbH
Wolfsstraße 6-14
50667 Köln
Germany

0221 / 98 65 71 78 
info@am-qualitaetsmatratzen.de

Illustration of a support employee from AM Qualitätsmatratzen working on a computer and writing a message.

Need help?

Our sleep experts can advise you directly via WhatsApp.

Mon – Fri 8:00 am – 10:00 pm
 Sat 10:00 am – 10:00 pm | Sun 10:00 am – 7:00 pm

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